Say hello to our fresh, new look!

By admin

We are thrilled to introduce our new visual identity for Hello Claims across Australia and New Zealand!


We have updated our look!


In 2022, we realised that it was time to update our branding to reflect better our market position as the smarter solution for motor assessing & repair. As an experienced, industry-leading business, our branding must evolve to reflect how far we have come.

What is

We have come a long way in the last nine years since our launch in Sydney in 2014:

  • We have expanded to provide nationwide coverage in both Australia and New Zealand.
  • We have created Repair Plus, to manage assessments and repairs from start to finish.
  • We offer assessments and repairs on any motor claim type and continue to provide solutions that reduce costs and turnaround times.
  • We have built a dedicated Complex Assessing Team to focus exclusively on heavy vehicle, machinery, and liability claims.
  • We have continued to build out our bespoke technology platform to turbocharge our assessing & repair services.
  • We have won multiple industry awards:
    • Insurance Business Service Provider of the Year finalist for 2022.
    • 5-Star Insurance Innovator for 2021.
    • 5-Star Insurance Technology for 2022 in Australia and New Zealand.


It’s been quite a ride. Here’s looking forward to many more prosperous (and stylish) years ahead!



Hello Claims is the most rigorous and transparent motor assessment & repair solution in Australia. We provide award-winning services infused with ground-breaking technology to manage motor vehicle claims on behalf of insurance businesses and fleet managers.

Hello Claims Australia

 477 Pitt Street Haymarket NSW 2000

 1300 hello 1 (1300 435 561)

Hello Claims New Zealand

 12-14 Northcroft Street Takapuna Auckland 0622

 09 8280063