How to simplify the repair process with Repair Plus

By admin

Picture this: a service that simplifies the complex world of vehicle repairs and guarantees lower costs, faster turnarounds, and impeccable quality. Welcome to Repair Plus, the one-stop-shop transforming how Australia handles assessments and repairs, from when your customers’ vehicles roll into the shop to the day they hit the road again.


The Advantage

Step 1: Streamlined Assessment

The journey begins when your customers drop off their vehicles at our trusted repairer. But here’s where Repair Plus starts to shine. Instead of endless paperwork and uncertainty, our repairers snap photos of the damage and promptly send them to us for assessment and authorisation.


Step 2: Collaborative Excellence

Our seasoned assessors and repair partners join forces to craft a repair plan that’s both cost-effective and efficient. We’re not just about fixing cars; we’re about making the process smoother and more economical for everyone involved.


Step 3: The Repair Plus Network

This is where the magic happens. Our Repair Plus Network, comprised of top-notch repair shops, takes charge of the repairs. Your customers can rest easy, knowing that their vehicle is in the hands of experts dedicated to delivering predictable outcomes on cost and time.


Step 4: Proactive Communication

No more chasing updates or wondering about vehicle progress. Repair Plus keeps you and all parties involved in the loop with automated SMS and email notifications. You’ll know precisely where the claims stand every step of the way.


Lower Costs, Faster Repairs: Your Road to Satisfaction

What sets Repair Plus apart is our control over every aspect of the repair process. Here’s what you can expect:


  • We collaborate closely with our repair partners to ensure cost-effective and timely outcomes for all parties involved.
  • Say goodbye to unpredictable repair bills; our tightly controlled Repair Plus Network guarantees lower, more predictable repair costs.
  • Faster repair times mean getting your customers back on the road sooner because we understand that time is money.
  • Customers receive automatic updates as their vehicle progresses through each claim stage.
  • Real-time repair stage and cost reporting, available 24/7, puts you in the driver’s seat.
  • We minimise leakage and rectifications, saving you time and hassle.
  • Enjoy peace of mind with a lifetime guarantee on all vehicle repairs.
  • Our vigilant fraud identification, reduction, and measurement ensure integrity throughout the process.


The Power of the Repair Plus Network

Our independent, customer-focused repairer network embodies excellence in every sense:


  • Completely independent, offering unbiased service.
  • Performance-driven, ensuring the highest quality standards.
  • Nationwide coverage, so we’re always close by.
  • Rigorous quality control measures to deliver nothing but the best.


Hello Claims’ Repair Plus is not just a service; it’s a commitment to excellence, efficiency, and your complete satisfaction. Experience the future of vehicle repairs with Repair Plus – where your journey to a seamlessly restored vehicle begins.


Hello Claims is the most rigorous and transparent motor assessment & repair solution in Australia. We provide award-winning services infused with ground-breaking technology to manage motor vehicle claims on behalf of insurance businesses and fleet managers.

Hello Claims Australia

 477 Pitt Street Haymarket NSW 2000

 1300 hello 1 (1300 435 561)

Hello Claims New Zealand

 12-14 Northcroft Street Takapuna Auckland 0622

 09 8280063